Marketing 101:
Expand your business using hashtags, stories and more!
Instagram has been a major power player for a while,
as far as social media marketing channels go.And that's particularly true for ecommerce businesses who get access to a visual-focused platform with enthusiastic followers and high engagement.
In the past few years, Instagram has grown and evolved at a rate similar to Facebook, adopting new features at a lightning-fast rate and becoming even more valuable to merchants and users alike.
In this starter guide, we’ll outline all of the fundamentals for Instagram marketing, including how to optimize your profile, how to create high-engaging posts, how to get more results with both feed and Stories content, and how to evaluate your progress on the platform.
Instagram is a staple of many small businesses’ marketing campaigns. And for good reason. It has a large and diverse audience that is happy to engage with brands, resulting in high engagement overall.
Research and case studies have demonstrated these benefits clearly, finding that they can translate directly into sales and leads.
Consider that:
80% of users follow at least one brand on Instagram, with 60% of these users saying they’ve discovered new products or services through the platform.
At least 30% of Instagram users have purchased products they discovered on Instagram.
65% of top-performing Instagram posts clearly feature products.
People are happy to follow brands on Instagram, and they’re actively discovering and purchasing products on the platform. That’s a big win.
Also worth noting is Instagram’s continued efforts to embrace commerce.
Instagram ads see excellent results and offer high engagement. Shopping on Instagram streamlines the Instagram sales process. And business profiles with over 10,000 Instagram followers gain “Swipe Up” links they can add to Instagram Stories to drive traffic directly to the site, something that was otherwise difficult to do on the platform.
The platform keeps expanding, making it more valuable to merchants and ecommerce businesses, especially if they have products with a strong visual appeal.
Most merchants know the basics about setting up an online profile; you need to fill out your contact information, have a keyword-optimized description, and choose a profile picture that’s easily identifiable, like a logo. This is a great start.
But Instagram has rolled out several changes that affect business accounts. To get the most out of your limited Instagram profile space, you should include the following:
Clickable hashtags. These can now be added to your profile description just by entering # and then the desired phrase, just as you would on a post. Focusing on your branded hashtag is a good choice for most businesses and can help you work with the Instagram algorithm.
Clickable profile links. There’s several options for how to use this, but you can now also add clickable links to other user profiles in your own Instagram bio. If you have two different profiles for a sister company, you can use this to direct traffic there. If you’re hosting a contest with another merchant, link to them when discussing the contest in your bio. You can also use this feature to send people to your personal profile if that fits with your branding.
Story Highlights. We’ll talk more about Story Highlights a few sections down, but this relatively new feature lets you add “expired” Stories to different featured categories, which will be listed above your Instagram feed on your profile. This helps your profile to look fleshed out and allows you to showcase certain key Instagram content like UGC or posts that highlight your brand’s story.
If you want to get results on Instagram, you need to know what types of posts perform best. While every audience is different, there’s fortunately been a lot of data compiled that can give us some insight on where to start.
In terms of the types of posts users want to see, they’re pretty open. They’re happy to see promotional posts, motivational quotes, product photos, DIY or tutorial content, and images shared from other users (i.e. user-generated content). That being said, they want to see diversity; they’ll get bored or annoyed if you just use one type of post for too long.
Videos can share more information with users, making them valuable, but high-quality photos typically get 36% more engagement on average. If you’re going to use video on Instagram, keep it short, even on IGTV. Instagram users are predominantly mobile users, and they aren’t likely to stick around for more than ten to fifteen seconds at a time.
You should also change up the different camera effects, because you don’t want to give users a headache by using Boomerang for every single post.
In many ways, the aesthetic of the images and videos are a lot more important. Instagram is, after all, a visual-centric platform.
Here’s what we know about the content that performs best on Instagram, largely thanks to a study from Curalate:
Lighter images performed better than darker ones
More background or white space is preferred
Images with bluer dominant colors performed over red dominant colors, and images with a single dominant color did better than those with multiple dominant colors
Images that feature contrasting textures tend to generate more likes
List your branded hashtag on your profile.
Feature any entertaining hashtags at the very beginning of your hashtag list, where they’re most likely to be read.
Use a large number of hashtags. The limit is 30 hashtags per post. However, numerous case studies have found that somewhere between 8 to 11 hashtags for each post will be the sweet spot, especially if you diversify the types of hashtags.
Switch up your hashtags. Don’t use the same hashtags on every post. Create groups of hashtags that you can cycle through for different posts.. Not only will this increase your visibility to different audiences, it can also keep your account from being flagged as spammy by Instagram.
Take time to explore each hashtag. This can help you discover new hashtags to target, and ensure that you don’t accidentally use a banned hashtag or jump in on a topic without knowing what it means.
1. Share content created by your audience
2. Acquire content from your audience - Stories can also help you obtain UGC, which can happen in several different ways. You can place calls to action for users to share pictures of their latest purchase. You can also use poll stickers to get feedback and generate immediate social proof.
3. Share moments from events - Your Stories are also a great place to cover and promote events, whether they’re several weeks away, happening right now, or from the past. This is a great way to provoke FOMO and show everyone what they’re missing out on, which can build brand awareness and increase attendance.
4. Be authentic - Instagram Stories are quirkier than feed content, so it’s a great place to showcase your fun side. Use images and videos to tell your brand’s story, throwing in some behind-the-scenes content when possible.
5. Go live - Instagram Stories allows you to broadcast live right from your mobile phone, and your followers can engage in real time. You can host Q&As, talk about a specific topic, or interview a featured guest or influencer. Once the live is over, you can have it set to be played with the rest of your Stories.
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Influencers can easily achieve a 6-figure income spending the same amount of time the average user uses to browse photos.
You do not need to be a photographer, nor do you need to have your own photos.
Instagram is merely a fraction of the internet, but it is by far the best place to start out your influencer career
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